AYU LogoGrievance & Support
Official Legal Policy • Standalone Page 3

Grievance Officer & Contact Us

Whether it's a question about your membership, a billing or redemption issue, or a concern about how your data is handled, we want to hear from you directly.

Suggested URL: /contact-us or /grievance•Designated Officer: Meet Mavani•SLA: 1–3 Business Days
1

For Any Concern

Whether it's a question about your membership, a billing or redemption issue, or a concern about how your data is handled, we want to hear from it directly. Our priority is swift, fair, and transparent resolution.

3

Data-Specific Requests

To access, correct, or delete your data, or to withdraw consent, message “MY DATA” or “WITHDRAW CONSENT” to our WhatsApp number, or use the contact details above.

Instant 1-Click WhatsApp Commands:

Messages sent via WhatsApp are logged with timestamped acknowledgments and handled under statutory DPDPA turnaround windows.

4

If You're Not Satisfied

Statutory Regulatory Escalation

If your concern about how your personal data is handled remains unresolved after contacting us, you may escalate to the Data Protection Board of India.