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Official Legal Policy • Standalone Page 1

Privacy Policy

This policy outlines what personal data AYU collects from you, why it is required, how it is safeguarded, and the rights you hold under Indian data privacy laws.

Suggested URL: /privacy-policy•Effective Date: January 2026•DPDPA (Digital Personal Data Protection Act) Aligned

Zero Sensitive Medical Profiling

We do not collect medical history, diagnoses, or health questionnaire responses. We do not require or store Aadhaar or any government ID number.

1

Who We Are

AYU Platform Inc. (“AYU,” “we,” “us”) operates the AYU health membership program. This policy explains what personal data we collect from you, why, and what rights you have over it.

2

What We Collect

DataWhy we need it
NameTo identify you as a Member
Phone numberTo enroll you, confirm redemptions via OTP, and contact you about renewal or support
Plan tier and enrollment dateTo calculate your entitlement and membership year
Redemption records (date, service type, Network Provider used)To track your entitlement balance and settle payments with Network Providers

Explicit Exclusion: We do not collect medical history, diagnoses, or health questionnaire responses. We do not require or store Aadhaar or any government ID number.

3

Why We Process It

  • To enroll you and verify your identity as a Member.
  • To confirm and process your redemptions with Network Providers.
  • To contact you about renewal, service updates, or support.
  • To maintain accounting and settlement records as required by law.
4

Who We Share It With

Network Providers

Only the details needed to confirm your entitlement and deliver the service you've requested (e.g. masked member token, eligibility status).

Zero Commercial Data Brokering

We do not sell your data, and we do not share it with anyone for marketing purposes.

5

How Long We Keep It

For the duration of your membership, and for 7 years thereafter as required for accounting and legal record-keeping.

6

Your Rights

Access

Ask what data we hold about you at any time.

Correction

Ask us to fix inaccurate or outdated data immediately.

Erasure

Ask us to delete your data once it's no longer legally required to be kept.

Withdraw Consent

Withdraw consent at any time directly through WhatsApp or email.